Frequently asked questions (Click on questions below to reveal answers)


How do I use this site?


Rental rates?


Billing?


Shipping and handling charges?


Security deposits?


Insurance coverage?


What does your Insurance cover?


What does your Insurance NOT cover?


Does your insurance have a deductable?


Credit for early return?


How can I find when my laptop is due for return?


What happens when my laptop is due for return?


Can I extend my laptop rental?


When do I return my laptop if the agreement ends during a weekend or holiday?


What should I do if I no longer wish to rent the laptop?


What does my laptop package contain?


What software is included with my laptop?


How can I make my payments?


Is my laptop available for purchase?


Who should I inform if I know I will miss a payment?


What support is included with my laptop?


If the laptop arrives damaged and needs to be sent for repair, am I entitled to a replacement?


Can I take my laptop abroad?


Can I install my own software or games on the laptop?


Can I alter the laptop?


Do you have a spare battery?


Return Shipping Fee


How long does your battery last?

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