Frequently asked questions (Click on questions below to reveal answers)

How do I use this site?

Rental rates?


Shipping and handling charges?

Security deposits?

Insurance coverage?

What does your Insurance cover?

What does your Insurance NOT cover?

Does your insurance have a deductable?

Credit for early return?

How can I find when my laptop is due for return?

What happens when my laptop is due for return?

Can I extend my laptop rental?

When do I return my laptop if the agreement ends during a weekend or holiday?

What should I do if I no longer wish to rent the laptop?

What does my laptop package contain?

What software is included with my laptop?

How can I make my payments?

Is my laptop available for purchase?

Who should I inform if I know I will miss a payment?

What support is included with my laptop?

If the laptop arrives damaged and needs to be sent for repair, am I entitled to a replacement?

Can I take my laptop abroad?

Can I install my own software or games on the laptop?

Can I alter the laptop?

Do you have a spare battery?

Return Shipping Fee

How long does your battery last?

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